92%
Consider easy navigation as crucial for a good website experience.
72%
Prefer researching businesses online before making contact.
66%
Will leave a website if it takes more than 3 seconds to load.
80%
Expect businesses to have an updated and informative website to feel confident in their services.
69%
Are more likely to engage with businesses that have fast, mobile-optimized websites.
55%
Prefer contacting businesses through their websites over other methods.